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Showing results for tags 'repair'.
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MiddlemanOne posted a topic in General ForumMy PonoPlayer has suddenly stopped working. I am not able to boot into it at all, the device just hangs. I found out to get it sorted I need to send it back to the States to Pono itself to get it fixed, along with a prepaid envelope and export paperwork for US customs. Does anyone have any experience of this? What do I need to fill in? Also for the courier who should I use ie. Fedex/DHL? Thanks in advance.
I have a couple of the Olive units from this generation that need some sort of repair. The O6HD appears in all regards to work (it has three new boards in it and may have new HD too I forget) but no analog or digital audio emerges. The 04 I have needs the current software which I lack (to receive my backup library). There may be another one with a problem and amazingly I have an 04 and and 03 that are working just fine. 1. Anyone in the repair business have the repair manual for the 06 or 04? It exists and Olive once emailed it to me but I did not download it quickly enough and it vanished (maybe it didn't exist). 2. Anyone in the repair business have a track record of getting these things working? Regards,
halloleo posted a topic in General ForumMy 3 year old Neuhaus T-2 has a broken driver tube 6N7. I contacted Neuhaus, but didn’t get any reply (which is very disappointing). So where can I get tubes for this amp??? Preferably in Australia, but overseas would be fine too. Many thanks!