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Found 2 results

  1. Total newbie here, so please excuse any ignorance in the post. I am using Tidal and Amarra SQ+ together on my late 2014 iMac Retina. Playback is great, but if I leave the system for a while with the music paused, I don't get any sound output. I can still see the gain meters moving in Amarra, however. The only solution I've been able to figure out is to quit Amarra while the music is playing, and open it back up. I don't recall having this issue when I was using a digital out, but just went to USB for a solution to a different issue. I know Amarra has a Tidal offering now, but I find it ridiculous to pay extra when SQ+ is supposed to help with streaming services in general. Thanks for any suggestions!
  2. So Sonic Studio sent out an email to customers about a week ago stating that an update to sQ would be available 3/31. Great. Nice of them to give us a heads up. Their website noted that, yes, the update would be available on March 31st. Today is March 31st. Their website says "Latest Version Available Now!" But there's no indication anywhere on the site as to where the update can be downloaded. (The download section of the site lists only sQ 2.0, not 2.1.) There are only buttons for going through and paying for the product again or downloading a "free trial." Neither of those buttons indicate what version you'd be downloading, 2.0 or the new 2.1. I really like the Amarra software. I think they have the best sounding playback software on the market. But their roll outs of products and upgrades are among the most bungling, inept, and casually sloppy of any software company I've ever seen. Their licensing procedures have been changing and rather awkward at times and their communication with their customer base has been lousy. This stuff isn't the end of the world but I just don't get why a company like Sonic Studio is so sloppy and sort of arrogant towards its own customer base. I really wonder who's running the shop. Communicating clearly isn't hard to do. You just have to care enough to make an effort. EDIT: Okay, they just updated the download section of the site. Nevermind...... Why didn't they just do it at the beginning of the day and save me a rant?