Seagate + Plex album duplication

[IASF]

Been directed here from elsewhere, hope it's as useful as it looks.

 

Seagate Personal Cloud, running Plex; Seagate media server s/w has been uninstalled so it's just Plex on there. Indexing of the NAS completed but when I view albums in the Naim streamer app on the iPad, every album from artists beginning with M upwards is in twice, and also when viewed in Plex itself. Is it a coincidence that the Recently Added Music tab in the Plex interface [viewed in the browser] also starts from M?

 

Have checked the folder structure for accidental dupes in there but no. File tags all look ok when viewed in MP3Tag; I'm a bit stumped tbh.

 

I feel I'm missing a configuration setting somewhere, but can't seem to identify what or where. Any thoughts anyone?

 

Thanks.

[The Computer Audiophile]

Hi IASF - Has this ever worked in your system? 

[IASF]

Hi.

 

I've used Plex to replace Seagate's own s/w as that displayed each track title 3 times when viewed in the iPad app. It looked as though Plex had resolved it; each track shown once and in track order not tracks listed alphabetically, but scrolling through it was ok till I got to M.

 

So no, it's not worked since I installed it, but then neither did Seagate's for different reasons.

[The Computer Audiophile]

A couple things come to mind with this. 

 

1. System resources - Is it possible the very slow cpu in this thing is just taking forever to index your music and make it available? Is it out of memory? What if you point Plex to a folder containing 100 tracks, does it work? 1,000 tracks? 10,000 tracks?

 

2. Track limit - Is there a track limit on this device?

[IASF]

1) Probably not; it scans ~400 CDs / 11,000 tracks in a reasonable time, and doesn't seem to be slow doing it. The main bottleneck is the internet access getting album info. And the issue isn't that it's failing, it's that it indexes everything correctly but from M [Macy Gray] onwards, all albums are in twice. Why would it do that? And as per first post, is it coincidence that the Recently Added panel also starts with Macy Gray?

 

2) Not that I'm aware of, but what would be the sense in selling a 2TB NAS media server and having a stupidly low track limit? 11000 isn't even close to the max value that an int data type can hold in VB, so it's unlikely to be that.

 

Is there a way to remove Recently Added in Plex?Is there something in Plex that clears everything down and allows for a completely fresh start?

[The Computer Audiophile]

Thanks for the follow up. I'm running some tests right now.

[The Computer Audiophile]

Meanwhile, you could try this - https://support.plex.tv/hc/en-us/articles/201198426-Restart-Plex-Media-Server-Setup-from-Scratch

[Dan Gravell]

It seems odd that both Seagate's software AND Plex both have issues with duplicates...

[IASF]

Agreed, but the material difference is that Seagate created duplicate track names twice and often three times per album, and Plex duplicates albums from M onwards and M onwards is also the Recently Added, as if it did it once but then had another go from M.

 

 

[IASF]

Thanks for the suggestions, the good news is that it's now resolved and I'll  have to fess up to it being user error, with unexpected consequences.

 

In short my PC backups to the NAS are mapped to X: and the music is mapped to Y:. Looking at folder & file dates it appears that in July these were mixed up for a v short time, but it was a time when the backups had kicked in so the music folder was being backed up to a folder created by the backup s/w nested deep within the music folder. Net result is that Plex found another folder containing what had been backed up so far; as expected it was artists folders from M onwards. Tidied it up, recreated the metadata, problem solved.

 

Only found it as I had my work laptop at home yesterday and it has a drive mapped direct to the Media folders which Plex builds, so I searched in there for known duplicates to find the physical locations and there it was. Bother, as we say.  drive