The Computer Audiophile Posted May 4, 2017 Share Posted May 4, 2017 Hi Guys - I'm at my wits' end with a Windows 10 issue that recently cropped up. Any help you can give is very welcomed. Details: My Windows 10 PC runs RoonServer, JRiver, HQPlayer, and a host of other apps. Everything is network based, so no USB connected DACs or anything on this PC. The PC runs just fine for hours, but then certain types of network traffic stop working. RoonServer can no longer see endpoints, login to the Roon account, or login to Tidal HQPlayer can't see NAA endpoints JRiver can't see the update server Web browsers can't access any internet pages However, I can ping both IP addresses and fully qualified domain names both locally and on the internet. My temporary solution is to restart the PC and everything works. until come back down to my office in the morning and I'm back to the same several items not working. The issue started around mid to late April. It was present before the Windows 10 creators update and after the update. Please help if you can. Founder of Audiophile Style | My Audio Systems Link to comment
Jud Posted May 4, 2017 Share Posted May 4, 2017 54 minutes ago, The Computer Audiophile said: Hi Guys - I'm at my wits' end with a Windows 10 issue that recently cropped up. Any help you can give is very welcomed. Details: My Windows 10 PC runs RoonServer, JRiver, HQPlayer, and a host of other apps. Everything is network based, so no USB connected DACs or anything on this PC. The PC runs just fine for hours, but then certain types of network traffic stop working. RoonServer can no longer see endpoints, login to the Roon account, or login to Tidal HQPlayer can't see NAA endpoints JRiver can't see the update server Web browsers can't access any internet pages However, I can ping both IP addresses and fully qualified domain names both locally and on the internet. My temporary solution is to restart the PC and everything works. until come back down to my office in the morning and I'm back to the same several items not working. The issue started around mid to late April. It was present before the Windows 10 creators update and after the update. Please help if you can. Next question is: Only on Windows? One never knows, do one? - Fats Waller The fairest thing we can experience is the mysterious. It is the fundamental emotion which stands at the cradle of true art and true science. - Einstein Computer, Audirvana -> optical Ethernet to Fitlet3 -> Fibbr Alpha Optical USB -> iFi NEO iDSD DAC -> Apollon Audio 1ET400A Mini (Purifi based) -> Vandersteen 3A Signature. Link to comment
The Computer Audiophile Posted May 4, 2017 Author Share Posted May 4, 2017 Yes, only on Windows. Founder of Audiophile Style | My Audio Systems Link to comment
Jud Posted May 4, 2017 Share Posted May 4, 2017 Any notion yet of whether this is related more to uptime duration or time of day? (P.S. Carriers can't have dispensed with net neutrality *this* quickly, can they?) One never knows, do one? - Fats Waller The fairest thing we can experience is the mysterious. It is the fundamental emotion which stands at the cradle of true art and true science. - Einstein Computer, Audirvana -> optical Ethernet to Fitlet3 -> Fibbr Alpha Optical USB -> iFi NEO iDSD DAC -> Apollon Audio 1ET400A Mini (Purifi based) -> Vandersteen 3A Signature. Link to comment
The Computer Audiophile Posted May 4, 2017 Author Share Posted May 4, 2017 2 minutes ago, Jud said: Any notion yet of whether this is related more to uptime duration or time of day? (P.S. Carriers can't have dispensed with net neutrality *this* quickly, can they?) Good question. I can't pin it down to any specific time or uptime duration. It's as if some process runs daily on Windows 10 that causes everything not to work as it should. Founder of Audiophile Style | My Audio Systems Link to comment
win32pro Posted May 4, 2017 Share Posted May 4, 2017 3 hours ago, The Computer Audiophile said: Hi Guys - I'm at my wits' end with a Windows 10 issue that recently cropped up. Any help you can give is very welcomed. Details: My Windows 10 PC runs RoonServer, JRiver, HQPlayer, and a host of other apps. Everything is network based, so no USB connected DACs or anything on this PC. The PC runs just fine for hours, but then certain types of network traffic stop working. RoonServer can no longer see endpoints, login to the Roon account, or login to Tidal HQPlayer can't see NAA endpoints JRiver can't see the update server Web browsers can't access any internet pages However, I can ping both IP addresses and fully qualified domain names both locally and on the internet. My temporary solution is to restart the PC and everything works. until come back down to my office in the morning and I'm back to the same several items not working. The issue started around mid to late April. It was present before the Windows 10 creators update and after the update. Please help if you can. Switch to Mac or Linux. Link to comment
Popular Post The Computer Audiophile Posted May 4, 2017 Author Popular Post Share Posted May 4, 2017 2 hours ago, win32pro said: Switch to Mac or Linux. I can tell you how to avoid auto accidents. Don't drive or ride in a car. Helpful? I think not. Supperconductor and daverich4 2 Founder of Audiophile Style | My Audio Systems Link to comment
dean70 Posted May 4, 2017 Share Posted May 4, 2017 Faulty NIC driver? Are there network interface driver updates available? Alchemy Desktop http://www.origen.net.au/Alchemy/ Link to comment
The Computer Audiophile Posted May 5, 2017 Author Share Posted May 5, 2017 5 hours ago, dean70 said: Faulty NIC driver? Are there network interface driver updates available? Good question. I will look for different NIC drivers to test. It's hard to believe the NIC drivers would work for a while then stop working for only some items. But, stranger things have happened. Founder of Audiophile Style | My Audio Systems Link to comment
Dr Tone Posted May 5, 2017 Share Posted May 5, 2017 Bad port on your switch? Roon Rock->Auralic Aria G2->Schiit Yggdrasil A2->McIntosh C47->McIntosh MC301 Monos->Wilson Audio Sabrinas Link to comment
STC Posted May 5, 2017 Share Posted May 5, 2017 I am having same problem for the past two or three weeks. JRemote couldn't connect to server. I have disabled windows10 updates so it cannot be related to W10 unless it is updating in stealth. ST My Ambiophonics System with Virtual Concert Hall Ambience Link to comment
The Computer Audiophile Posted May 5, 2017 Author Share Posted May 5, 2017 I just received an email from @jrobbins50 who had a very similar problem to you. He resolved the issue by removing some windows updates. STC 1 Founder of Audiophile Style | My Audio Systems Link to comment
Jud Posted May 5, 2017 Share Posted May 5, 2017 6 minutes ago, The Computer Audiophile said: I just received an email from @jrobbins50 who had a very similar problem to you. He resolved the issue by removing some windows updates. If it works for you too, Chris, I'd be interested in knowing the updates involved. One never knows, do one? - Fats Waller The fairest thing we can experience is the mysterious. It is the fundamental emotion which stands at the cradle of true art and true science. - Einstein Computer, Audirvana -> optical Ethernet to Fitlet3 -> Fibbr Alpha Optical USB -> iFi NEO iDSD DAC -> Apollon Audio 1ET400A Mini (Purifi based) -> Vandersteen 3A Signature. Link to comment
The Computer Audiophile Posted May 5, 2017 Author Share Posted May 5, 2017 I'm waiting on JCR to let me know what updates and finish his testing to make sure this is the resolution. Founder of Audiophile Style | My Audio Systems Link to comment
scan80269 Posted May 5, 2017 Share Posted May 5, 2017 A few weeks ago I started having problems accessing files in my NAS via a mapped network drive. This coincided with me upgrading several client PCs to Win10 Creators Edition (RS2). In particular, I have an HP Spectre x360 ultrabook that has this issue with Win10 RS2 but not with Win10 RS1 (Anniversary Edition). I installed RS2 three times and rolled back to RS1 each time to confirm. I can easily believe one of the Win10 updates (downloaded & installed from Windows Update) is the cause of your networking troubles, and I'd also like to know which update it is. My NAS is actually a NUC running Windows Server 2012 R2, and it's been taking monthly updates from Windows Update alongside the Win10 client PCs. In my case it may be the networking on the NAS side being wrecked by an update, as rebooting this NAS seems to help for a while. Link to comment
zackthedog Posted May 6, 2017 Share Posted May 6, 2017 Windows Creator update broke a LOT of stuff for me. I reverted. Link to comment
Niktech Posted May 7, 2017 Share Posted May 7, 2017 Netio.sys maybe one of the problems. I haven't been able to pin down exactly what this system process in windows 10 does. Apparently, you cannot remove it. Some on the internet have said the netio.sys problem is to do with an NVIDIA graphics card interfering with the network adapter and have suggested updating the drivers for wireless/NIC to resolve it. I don't have a NVIDIA graphics card, but a couple of times a week I am getting a Blue Screen of Death, system stop, from netio.sys on my Surface Pro 4. This only occured after updating to Creators edition. Link to comment
jrobbins50 Posted May 7, 2017 Share Posted May 7, 2017 Hi folks. I believe the two Windows updates that I removed to get JRiver and Roon back up and running under AO and Windows 2012R2 on my i7 CAPSZUMA server are: KB4015550 and KB4014551. JCR Link to comment
The Computer Audiophile Posted May 8, 2017 Author Share Posted May 8, 2017 16 hours ago, jrobbins50 said: Hi folks. I believe the two Windows updates that I removed to get JRiver and Roon back up and running under AO and Windows 2012R2 on my i7 CAPSZUMA server are: KB4015550 and KB4014551. JCR Dang, neither update seems relevant to Windows 10. Founder of Audiophile Style | My Audio Systems Link to comment
The Computer Audiophile Posted May 8, 2017 Author Share Posted May 8, 2017 Just updated the NIC driver, still no luck. Founder of Audiophile Style | My Audio Systems Link to comment
jrobbins50 Posted May 8, 2017 Share Posted May 8, 2017 Chris, have you rollled back W10 updates to before when you first had the problem? Maybe it is just a different corrupt update than the two I had identified. JCR Link to comment
win32pro Posted May 9, 2017 Share Posted May 9, 2017 On 5/4/2017 at 3:55 PM, The Computer Audiophile said: I can tell you how to avoid auto accidents. Don't drive or ride in a car. Helpful? I think not. It is actually. If you consider the analog as in not "Don't drive", but "Don't drive bicycle on highways, rather drive a safe car there.". Windows is long known for a flaky networking stack, at least from everything I could see. Could be NIC drivers, could be a switch or router (not Windows problems per se), could be bad cables. But in my experience, Windows is much more likely to have networking issues than either macOS or Linux. Link to comment
The Computer Audiophile Posted May 9, 2017 Author Share Posted May 9, 2017 2 minutes ago, win32pro said: But in my experience, Windows is much more likely to have networking issues than either macOS or Linux. I don't disagree with you. However, I have to use everything here, in order to know it enough to write about it. Founder of Audiophile Style | My Audio Systems Link to comment
rickca Posted May 9, 2017 Share Posted May 9, 2017 18 minutes ago, win32pro said: But in my experience, Windows is much more likely to have networking issues than either macOS or Linux. Are you kidding? MacOS has had major problems with wifi. Have a look at what happened when Apple tried to replace mDNSResponder with discoveryd. Pareto Audio AMD 7700 Server --> Berkeley Alpha USB --> Jeff Rowland Aeris --> Jeff Rowland 625 S2 --> Focal Utopia 3 Diablos with 2 x Focal Electra SW 1000 BE subs i7-6700K/Windows 10 --> EVGA Nu Audio Card --> Focal CMS50's Link to comment
win32pro Posted May 9, 2017 Share Posted May 9, 2017 7 hours ago, The Computer Audiophile said: I don't disagree with you. However, I have to use everything here, in order to know it enough to write about it. Ah. My apologies! Link to comment
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