DanielGil

Hi Excuse us if we have not replied you in our forum. We are really busy with some projects, with no so much time to answer. Sorry again Windows 8 didn't exist when we launched Sonata, so it is not officially supported. But we have done some tests, and it works fine with W8. Some of our customer use it. And if you have any issue, we will help you Regard

Hi Neil<br /> <br /> You are wellcome. <br /> The fix doesn't show any message when it is installed. <br /> <br /> The issue you report now can happens if the dbpoweramp software trial mode has expired. The trial period is 21 days. Did you installed the software before this 21 days? <br /> <br /> If not, please, do a simple test: <br /> <br /> Run CD ripper application (Start->programs->dbpoweramp->dbpoweramp CD Ripper) and try to rip a CD. We should see if the fix h<br /> as been installed correctly<br /> <br /> Daniel<br /> <br /> PS: To avoid write many messages in the post, can we follow with the thread in the Sonata Software forum?<br /> http://www.sonataserver.com/index.php/en/forum.html<br /> <br /> PS2: we have not tested the software with Windows XP Media Centre Edition, but I can't tell you if this is the issue.

Neil, please, install the fix you can download from Digibit forum:<br /> <br /> http://www.sonataserver.com/index.php/en/forum/4-sonata/284-151-bug-with-trial-license.html<br /> <br /> It should solve the issue<br /> <br /> Regards<br /> <br />

Hello Neil.<br /> <br /> I think you are clicking on "Sonata Music Server 16". Just before it, you should have "Sonata Music Server". Click in "click here for support information" on it, please<br /> <br />

Neil, please, go to Control Panel -> add/remove program (or something like that, depending of your OS) and look for "Sonata Music Server"<br /> <br /> Daniel

Dear rmilewsk<br /> <br /> <cite>I don't want to have to re install two pieces of software and reconfigure them again. Is this requirement still in effect?</cite><br /> <br /> Let me explain the situation now:<br /> <br /> If you have in your system JRiver&dbpoweramp, and you install Sonata:<br /> <br /> - You won't lost the JRiver MC1x version installed. You will have both, MC1x and Sonata. And your MC1x won't lose the configuration<br /> - About dbpoweramp, it is not so easy: some of the things we do in our installation process is change the dbpoweramp configuration to integrate it with our SonataDB. And integrate it with JRiver, too.<br /> So it changes the dbpoweramp configuration you have, and it is not possible recover it automatically.<br /> <br /> Best Regards<br /> Daniel<br /> <br /> <br /> <br />

Neil, are you using Sonata 1.5.1 version with take a trial license? If yes, please, take a look to next post:<br /> <br /> http://www.sonataserver.com/index.php/en/forum/4-sonata/284-151-bug-with-trial-license.html<br /> <br /> We found a bug with the rip configuration. It is solved with a fix.<br /> Regards<br /> <br /> Daniel<br /> Digibit<br /> <br />

Dear Neil My name is Daniel Gil, and I am one of the technical guys in Bitremote team Please, excuse the delay answering you, but we had some issues sending you emails. Please, go to http://bitremote.com/index.php/download-bitremote.html and register yourself in our website After do it, you will see that in the page appear two link to download the software and the manual (picture BitRemote_1.JPG attached) The string we have sent you is the license code. Please, install Bitremote in your computer and once you finish run the application. Go to Registration tab and enter the license code on 'Registration Key' field and click in 'Save' button (picture BitRemote_2_license.JPG) Please, if you have any problem, post it here or use the Bitremote forum: http://bitremote.com/index.php/foro/2-bitremote Regards Daniel