wdw

Thanks Chris, Enjoying the 24/192 from Qobuz...as always, you're the best.

Just a heads up; if others have been also blocked from downloading, the site is now working. Was advised by Qobuz support the problem has been solved and am now downloading the Dido and Aeneas, mentioned above. BTW: their new downloader works well!

Thanks for this...that explains it. This was offered as a download sale item about a week ago but due to the payments issues described earlier in this thread couldn't complete the transaction.

OK, why is the latest issue "DIdo and Aeneas" by La Nona Musica shown to be available and allows you to "add to library" but once doing so not playable with each track listed as unavailable...huh? @David.. Qobuz, Hi-Res Music Evangelist Also still waiting for a resolution to the paid download issue, now into six weeks but I guess it is...? I enjoy Qobuz completely but wondering about these things like the two listed above. By your own writing to me, your credit security system is not allowing payments from NA so I would only assume this should be a significant issue to Qobuz but…?

Want to bump this...it's been four weeks since contacting Qobuz on this issue and nothing positive has been done to resolve the issue. I have been advised that "...seems that Checkout is blocking our US customers for no good reason. We'll take a look at your case, but at worst we'll be able to add you to a whitelist, which should solve the problem..." so it appears there are others facing the same issue. Support from Qobuz, one this issue, is abysmal. I seriously question if anything is being done. If their credit authorization system is denying valid customers purchases it is time for them to employ a differing credit system. They make reference to a 3DS authorization protocol but my bank is baffled by this and claims to know nothing about it.

@David.. Qobuz, Hi-Res Music Evangelist Recent member and have Sublime with the intent to listen to music but also download some favs. Qobuz accepted our Visa for the year long membership and for the following four download purchases but is now, inexplicably, refusing payment from two cards we have, both of which have a generous credit limit and a zero balance. Cards work everywhere so wondering if anyone is also has had this issue. Thanks in advance. I do realize these cross border Visa transactions can be problematic but simply question if Qobuz can have a look to see if their transaction house is a tad paranoid. Often order from the EU (eClassical for one) without any concern nor problems so WTF!!!!! Mon dieu!!!!

"If people report back that it's clearly the "TBVO"; I'll reconsider." Hence my post...think we all have a stable of album re-issues, re-masters, and other assorted iterations. Just fishing for any comments from someone who has downloaded.

One of my all time favourites so am intrigued with this latest reissue from Craft Records. Has anyone had a listen? Best, W

Hello David, I was the one who gave you that unnecessary snarky comment a few pages back so hope to be forgiven...just want to say Qobuz is just a joy. Had to wait (too long) for the Canadian release but are we are delighted.

OK, found a work around to initialize the download...reselect the storage location (the same location) in the Settings, Application, Storage Location menu on the qobuz downloader then it happens...buggy

Just bought a Van Morrison album and cannot download it at all...keeps cycling to "download your order" from the email link after purchase to a dead window in your "Qobuz Downloader"....nothing I do will invoke a download.....WTF !! Trying for a FLAC album. Can do a track by track download but the file names are silly and require far too much editing. Is there any other software other than the the Qobuz Downloader that can be used... Note: I have never had any issues with downloads from Prostudiomasters nor HDTracks nor eClassical nor Presto Music but ...? Have waited a couple of years for the release in Canada so had naively assumed you had figured this very simple stuff out by now.

Luv ya...Best W

Ok, how would I ever know that a purse symbol was the key to a purchase (quite French IMHO) ... no chauvinism intended here as I have a murse....but my thanks for this.

@David.. Qobuz, Hi-Res Music Evangelist Hello David need some assistance on the issue described above. Thanks, W

Must be a complete dummy but logged in to the Qobuz app on my Mac and on my iPad, looking at Black Acid Soul (thanks for your recommend) but don't see any opportunity to purchase a download...have easily added it to my library but no ability to purchase. Joined into Sublime after a 60 day trial so perhaps this is just a short delay but wonder what your screen shows as a link for purchases...had assumed my 60 day trial allowed purchases although not at the Sublime discount.