First let me say I am not an audiophile, I just like higher-end consumer products. I wanted a simple way to digitize my CD collection without sacrificing the quality of the sound so I recently bought the Olive 4HD. It was very easy to set up, but I ran into problems right away. Perhaps I have a faulty product, but the unit did not boot up as they say; it takes a lot longer and only finishes booting if you 'play' around with the controls. I started ripping CDs and quickly found a store-bought CD that the unit not only wouldn't recognize, but wouldn't eject either! I couldn't get it to eject by following the manufacturer's support page suggestions and again, had to play around with it to succeed. <br />
I connected it through the digital outputs to my control amp and the playback was distorted. Even the analogue output was distorted, but only on some Cds. <br />
I found that finding my music in the library was also a challenge as sometimes it was not listed where I thought it should be and because under 'artist' the unit organized the listings in alphabetical order by first name.<br />
The support people have been trying to figure out all these issues but I have lost faith. I don't want to accept a brand new unit full of problems. I will be returning it.... I hope that doesn't turn out to be another problem!