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  1. Perhaps it is a 'bum unit', but what does that say about a a company that doesn't check their stuff before sending it out? Also, I wasn't trying to burn a CD, the 4HD didn't recognize the CD I inserted and wouldn't eject it. I had a lot of trouble re-booting the thing and finally getting the CD out. This happened about 10 times while I ripped 175 CDs. I was just looking for a simple and elegant solution to a lack of storage space for my 1000 CDs. I don't think I want to test out another one of these Olive units.<br />
  2. First let me say I am not an audiophile, I just like higher-end consumer products. I wanted a simple way to digitize my CD collection without sacrificing the quality of the sound so I recently bought the Olive 4HD. It was very easy to set up, but I ran into problems right away. Perhaps I have a faulty product, but the unit did not boot up as they say; it takes a lot longer and only finishes booting if you 'play' around with the controls. I started ripping CDs and quickly found a store-bought CD that the unit not only wouldn't recognize, but wouldn't eject either! I couldn't get it to eject by following the manufacturer's support page suggestions and again, had to play around with it to succeed. <br /> I connected it through the digital outputs to my control amp and the playback was distorted. Even the analogue output was distorted, but only on some Cds. <br /> I found that finding my music in the library was also a challenge as sometimes it was not listed where I thought it should be and because under 'artist' the unit organized the listings in alphabetical order by first name.<br /> The support people have been trying to figure out all these issues but I have lost faith. I don't want to accept a brand new unit full of problems. I will be returning it.... I hope that doesn't turn out to be another problem!
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