sonic studio

Hello Marc, The issue that you are running into is the optical out on your Mac is limited to 96k sample rates. Anything above that (176k, 192k, 352k, 384k) will be handed off to iTunes for processing as Amarra does not do any real time up or down sampling. Our feeling is that real time sample rate conversion results in non bit-perfect, inconsistent output and recommend doing any sample rate conversion offline through the use of Amarra's Background Manager or other such utility. Once you down sample your 192k files to 96k, you should have no problem playing them through Amarra and you will not need to manually set your DAC to any sample rate, Amarra will do that for you. Once you get a DAC that supports 192k via either USB or Firewire, you should have no issue playing your 192k files. If you have any other questions, please direct them to [email protected]

Just a note, we've run into some instances where 44.1k files downloaded from HD Tracks were being identified as 44k, but were actually 48k files. We've alerted HD Tracks to this.

To offer some clarification, converting the file using the Amarra convert FLAC to AIFF commands is not the issue. We have seen a small number of isolated cases where tracks ripped with XLD into ALAC format has issues and the workaround is to use the internal ripper on your Mac in those cases. The primary issue why Amarra is not playing back is likely the 44.1k support of the internal DAC. Amarra will not do realtime downsampling as this results in non-bit perfect output and potentially inconsistent results. We recommend downsampling the file offline using the Amarra Background Manager and then play the new file back at it's new native sample rate.

The Vertical UI is not available in MINI. It is only available in Amarra and is accessible from the Amarra Preferences window. Please note you must restart Amarra to change UI.

To our valued customers, Thank you for your patience. We at Sonic Studio, realize there has been a delay in releasing 2.3.3 of Amarra and MINI. There are still some issues and testing before making this release public. It is our goal to release the best sounding and stable computer music player. We would rather delay a release to ensure an enjoyable experience for our customers. To that end, we would like to invite you to help us. We are looking for a few current users who are interested in trying a pre-release version. Participants should be willing and able to provide feedback. If interested, please send an email to [email protected]. Once again, we thank you for your kind patience. Yours in sonic transparency, Sonic Studio

Hi all, This is a known issue that we are looking into for resolution. We appreciate your patience and we're sorry for any inconvenience.

Hi all, Sorry for the inconvenience, this is a known issue in the current release that has been fixed in the upcoming maintenance release. We appreciate your patience, the maintenance release should be out shorty.

Dear Fellow Audio Enthusiasts, We would like to take this opportunity to express our gratitude to all our Amarra customers. Those of you on this forum are especially appreciated for your patience and willingness to offer your experiences. Trust that your efforts are being noticed. On that note, we are actively listening to our customers and diligently striving to provide the finest experience you would expect from Sonic Studio. As some of you have surmised, the task of developing software code is complicated, delicate and gradual. While we extensively test internally, with a significant number of variables, items do evade detection. Therefore, we encourage you, our customers, to provide additional feedback based on your experiences in your own environments. Please continue to post your experiences and feature requests. For more information, our website contains a wealth of knowledge and helpful tips. If you are experiencing specific technical issues, please contact [email protected]. Contacting us directly ensures a more positive, effective and efficient result. Thank you, in advance, for your continued support and patience. Your Friendly Software Company, Sonic Studio, LLC

If you need to re-load Amarra 2.3.1, the release can be found at http://www.sonicstudio.com/releases/Amarra_231_Release.zip

hi wayne, your copy of Aamrra is indeed authorized. Deleting preferences won't de-authorize your copy of Amarra so showing as authorized is expected behavior. If you need your code, email or current password please let us know and we'll be glad to provide that to you.

We use splashtop regularly at shows, it works fine, is very reliable and we rarely have any disconnects.

Hi All, the current builds to the Amarra family can be found at: http://www.sonicstudio.com/amarra/amarrasupport.html#DOWNLOAD Thank You, Sonic Support __________________ Sonic Studio, LLC .:.

Hi all, Thanks for your comments and we believe we've isolated the bug regarding the Amarra volume control. We expect to have that resolved shortly. In the meantime, the iTunes volume control should work fine as a temporary workaround. We've also tested ALAC files and they seem to work fine. Please contact us so we may set continue to assist in isolating the issue. We appreciate your patience and please send comments to [email protected] so we can address them in future releases. Thank You, Sonic Support __________________ Sonic Studio, LLC .:.

Hello haujobb, We'd be happy to help you out with gapless playback. It is working fine on our test machines assuming the tracks are setup correctly and are actually true gapless tracks. Future updates will address the issues brought to our attention. We encourage contacting [email protected] with any questions or problems. There is also a short tutorial available on gapless playback and iTunes and Amarra. This can be found at: http://www.sonicstudio.com/amarra/videos/Amarra_how_To_Use_Gapless01.mov Thank You, Sonic Support __________________ Sonic Studio, LLC .:.

Sonic Studio has posted a Amarra 2.3.2 and MINI 2.3.2 maintenance release. Please visit the Sonic Studio website for the download links - www.sonicstudio.com/amarra/amarrasupport.html This release addresses the following issues: • License update on installing 2.3.2 Existing license is moved into your Home Folder during installation. The license is then installed into new Amarra/MINI 2.3.2. Only valid for update from 2.3 or 2.3.1 • Fix issue with skip sound on starting a track • Fix stall at end of FLAC -> AIFF conversion • Fix clocking (sample rate change) with Lion and Weiss DAC Future updates will address the issues brought to our attention. We encourage contacting [email protected] with any questions or problems. There is also a short tutorial available on gapless playback and iTunes and Amarra. This can be found at: http://www.sonicstudio.com/amarra/videos/Amarra_how_To_Use_Gapless01.mov Thank You, Sonic Support