Jump to content

jon.reichbach

  • Posts

    8
  • Joined

  • Last visited

  • Country

    country-ZZ

Retained

  • Member Title
    Newbie
  1. We are actively testing a set of fixes to the skipping issue now and are working towards posting a fix soon. The update will also address a clock issue with Lion and certain DACs and include a set of scripts to assist in moving a license which should make updating less painful. Please contact us a support (@) sonicstudio.com with questions and problems.
  2. As correctly mentioned, you are able to immediately download the software. There is also an option for a Hard Copy can be sent ($10.95 or so). With the weekend it is a bit harder for us to answer the phone. The best way to reach us for help or questions is by email at [email protected] or [email protected]
  3. There should be no need to install version 2.3.1 unless you had issues with the the initial 2.3 installer. The best way to remove the 2.3 (2.3.1) release is to run the "Uninstall Amara" or "Uninstall MINI" command in the Extras folder. This will prompt you for a confirmation and password. The script removes - the Amarra 2.3 (MINI 2.3) folder, - the FLAC components (/Library/Components), - the preferences folder, - the Application Support Folder (/Library/Application Support/Sonic Studio/).
  4. The name of the disk was too long. No pun intended. Jon
  5. The problem was the Volume Name was 32 characters in length. The actual limit for the length of a Volume Name is 64 characters. This will be fixed in an upcoming update. Best Jon
  6. Hello Carsten, Please do contact support at Sonic as we can remote login and get you working. Jon
  7. Matt, If you are running 10.6.4 you do not need an aggregate device. For 10.5 an aggregate device is required. One thing can check is that both the input clock and output clock have the sample rate. If they are not the same then items may be greyed out. Please feel free to write us email and we can assist off-line. Best Jon
  8. It has been brought to our attention certain statements regarding Amarra and its function. These comments can be found on the Pure Vinyl website and list a comparison with another popular player "Player A" as well as comments that can be found in the release notes. As Player "A" is meant to describe Amarra we feel it necessary to respond. First I would like to address the marketing term "Ghost Play". The phrase "Ghost Play" is misleading in describing the functions of Amarra and does little to provide useful information to users. It is correct that both applications are playing audio. However, with the low data rates disk access is not a large consideration as our software as is optimized for up to 48 tracks of real time audio. Disk Activity is only one small part of the overall system design. It should also be noted that in Amarra 1.2 we introduced Playlist mode. In this mode, a user can quit iTunes™ and run completely independent of iTunes so this objection would not apply in any case. The same term is also applied in a misleading manner in the document titled "Release Notes for PV 3 Preview 4n4 Notes". The release notes state that the minimum iTunes volume is -30 dB. This is wrong and can easily be tested by manually turning iTunes' playback volume control all the way to zero or -?, as Amarra does, and turning your amplifier gain up by 30 dB while playing back in iTunes. The Release Notes then go on to describe that certain players use this incorrect -30 db as a fault in our design. This linking of an incorrect assertion and design choices seems to be unnecessary as well. Amarra does force the iTunes' volume control to -?, so iTunes' volume is truly off. We would ask these incorrect statements be removed from the PV website and literature immediately. The next concern to be addressed is the actual comparison between Pure Vinyl and Player "A". Listed below is a partial lost of the items from the comparison with the correct information for our products. Internal Signal Chain Resolution All 64 bit Dither iZotope mBit Dither with output wordlength adjustment High Quality Upsampling Amarra provides the iZotope Sample Rate Conversion as background process as this provides superior results NetSend Feature Distributed Audio Yes using AirFoil Use with iTunes Remote Features Yes Audio Hardware Support Any Core Audio Device Copy Protection Dongle or License File (machine locked) License Dongle or License File (2 systems) Relies on iTunes "Ghost Play"?** No - and the term is misleading as well Introduced to Market 2008, based on SSE (1986) Price $295 (license file), $395 (with iLok), or $995 for Full Version Bloatware?? Please explain what the effect is on sound quality? We would expect the following corrections be made to provide accurate information to customers. To suggest that these assertions are valid because Sonic Studio did not respond is disingenuous as well. Sonic Studio will soon post on our website a more complete comparison of playback engines that will provide a fair picture on playback and sound quality. Lastly we feel that there is little need for confusion or misleading terms that are designed to confuse users. Users should be able to read correct information and then listen to what is best for them and decide on sound, features and ease of use. It is best for users to decide which applications suits their needs. Best Jonathan Reichbach, Sonic Studio
×
×
  • Create New...