Am I the only having issues with HDTracks and PonoMusic customer service?
HDTracks recently issued a Bread Studio Album Collection, omitting the very last song "Our Lady Of Sorrow" from the album "Lost Without Your Love". Too trustingly I purchased this collection before realizing this omission. I contacted HDTracks regarding this problem, receiving a response that they were aware of the problem and were awaiting a response from their supplier. I emailed back asking why they were still offering this collection; with this they ceased communications with me.
Also, I purchased an album from PonoMusic, but, to date, have been unable to successfully download it to my iMac (i.e. I did download it using Windows). I emailed them and received a response to download using the method I had already tried. I complained further, but communications ended with this.
The result of these two negative experiences is that I will obtain my music elsewhere in the future.
