Bogart24

Success. I restarted the router. No luck. I next turned off the firewall and restarted the Mac Mini as tranz suggested. Still no luck. I then restarted MC on all three devices and I was able to connect. Thanks so much for the help.

The Mac Mini and Id are connected by ethernet. No changes in cables. The Macbook by wifi. I'll try your suggestions tomorrow. Thanks. At the moment I'm restoring an iPhone. (It's been that kind of day.)

Yes, I did. Problem persisted.

[deleted] . sorry

I hope you don't mind if I repost something I posted on JRiver Interact today: After working fine for weeks, neither my JRiver Id nor my MacBook can load my main media library which is on my Mac Mini. Attempts to load the library on either player result in the message: "There was a problem loading library. Please ensure that your network connection is available and that the server is running properly." There does not seem to be anything wrong with my network. I have tried to connect with the firewall on the Mac Mini turned off and get the same result. Any suggestions? Note problem existed before and after upgrading both Mac Mini and Macbook to 20.0.40 and Id to 20.0.43. No reply there. But this seems to be another font of expertise. I'm very frustrated with the lack of support at JRiver. This is not the first time I've needed help and I doubt it will be the last given how quirky their program is--at least for Mac. Relying solely on a user forum might perhaps cut it for a purely software company, but when they start selling hardware, I don't think its acceptable to leave purchasers with no direct support.

I have also been having trouble with JRiver recently. I bought an Id which was working fine when suddenly neither it nor my MacBook can load my main music library. The error message says "There was a problem loading library. Please ensure that your network connection is available and that the server is running properly." The network is fine and obviously, the server is not running properly, but now what? My only recourse is to post a request for help on the JRiver forum and hope someone helps me. They have no phone support or other form of one-on-one assistance. So far 23 reads (presumably including forum moderators) and no reply. This is not my first problem with the system and I don't think "post in a forum and hope for the best" is an acceptable level of support for a company selling software and now hardware, so I'll ask to return the Id and look for an alternative. What do people feel is the best alternative to JRiver for use on a Mac?

Can someone compare the SQ of Aries into PS Audio DirectStream vs. the Network Bridge option on the PS Audio DACs? Thanks.

I was just looking at this. I was wondering why the Bluesound system gets no attention here. No USB either. Just RCA and optical outs.