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jazzflav

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  1. Hello Leonardo, My name is Carlos and I work for Light Harmonic Customer Service. Your ticket #367 is currently being with fulfillment being shipped at an expedited rate. We apologize for the inconvenience Leonardo but we are doing our best working around the clock fulfilling orders to be shipped in a reasonable amount of time. I've been in your shoes before Leonardo when something doesn't go the way you expect it to go. Just letting you know that I can relate to the feeling you feel at this time, but I want you to know that sometimes things happen for a reason, whether it's wrong Shipping Address, Payment Not Fulfilled, Name Doesn't match CC information.... etc so many different reason's that can hold up and item from being delivered. Please know that your order is being delivered based off the time you placed it. Remember we have thousands of Kickstarter orders that we finished up just 2 months ago. Leonardo we value you as a Valued Customer and we truly thank you for your continued support. If you have any further issues regarding any product from Light Harmonic, you can contact me personally and I will make sure to do the best job I can to fulfill your request. My word is bond "I will always tell you the truth of what's going-no sugar-coating it. You have my word. Best Regards, Carlos Jones Light Harmonic
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