I have problems similar to the other posters. Skips, long pauses, and delayed start to some songs. I’m also getting the same warning message “We are experiencing HiFi playback problem. This may be caused by low bandwidth….” as one of the other posters.
I have tried both the desktop and Chrome players on three different PCs. All of the PCs have i7s with 16gb of RAM. My bandwidth tests are showing 50Mbps down and 5Mbps up. The three PCs have different OSs. I’m using Windows Server 2012 R2, Windows 8.1, and Windows 7. Task Manager shows the Tidal bandwidth utilization to be between about 7Mbps and 11Mbps (when it’s working).
There seem to be no OS related differences. The Chrome player seems to perform a little better than the Windows player but the SQ seems to suffer. Setting the Album Cache Size in the Windows player higher than 50mb (I tried settings as high as 1000mb) seems to have no effect.
One more observation, it seems certain songs have more problems playing without problems than others. For example, I always have problems playing Sara Gazarek’s songs but I have no problems playing Pharrel Williams, Miles Davis (Kind of Blue), and most other more “main stream” artists. Has anyone else noticed this?