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Sator

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  1. Once again, no, I don't. So any further suggestions for things I should ask the ex-AU seller to check on the unit prior to shipping back? You're help will be appreciated.
  2. The point is that if I am paying for the service I have every right to demand that every possible avenue be explored and the device thoroughly tested in advance of payment. A fool and his money are soon parted. I also have a right to know what potential problems have been tested for. Then and only then, should I pay for return shipping. That is only fair. So send all your suggestions to: [email protected]
  3. Oh my, why didn't I think of that? Why? Why? Why? Arggghhhhh
  4. If anyone has advice to the ex-AU seller as to troubleshooting steps to undertake prior to declaring me too stupid to troubleshoot this device please sent your suggestions to: [email protected]
  5. At the moment it is with the seller. I am reluctant to pay for return shipping on a device that doesn't work. p.s. I am a Mac user, so the advice to Windows users isn't relevant to me.
  6. BTW I forgot to mention, yes, I have tried removing and reinserting the microSD card. I have repeated this procedure more times than I can count. Please do not suggest removing and reinserting the microSD card as I am sick of doing this over and over and over again.
  7. I need some help/support please. I have purchased a microRendu from the FORMER Australian distributor who has since given up his business. http://www.vortexbox.com.au/home.html [email protected] I purchased a microRendu from him but cannot get it to work. It is clear that the former Australian distributor is a bit burnt out running the business as a part time venture and just wants to get rid of me. Whenever the microRendu is connected I get this: I have tried disconnecting and reconnecting. I have tried restarting the computer. I contact the former distributor who asked that I send the microRendu back. He now claims there is nothing wrong with the unit and is now demanding that I pay return shipping. He claims: 1. That I am so abjectly ignorant about how to use the microRendu that I didn't have device set to run the correct app (Roon Ready mode). He claims he has fixed the problem by setting it into Roon Ready mode. 2. That it is a problem with my Ethernet network. Unfortunately, whenever I connect my microRendu I cannot even get it to be recognised by Sonicorbiter.com so that I can switch it to run in Roon Ready Mode. The trouble with claim Nr 2 is that I also own an ultraRendu and SonicTransporter (the microRendu was for a second system). As I write, I am quite happily listening to music through my SonicTransporter and ultraRendu: Both units are recognised perfectly well without any problems. I happily switch between different modes using the Audio App Switcher eg in MPD/DNLA mode with Audirvana. So much for the idea that it is my abject stupidity in being too dumb to know how to switch modes using the Audio App Switcher (BTW I have done a science PhD and have had to troubleshoot far more complex things than this). I am equally sceptical about the idea that I am just too much of an imbecile to troubleshoot Ethernet network issues. I think there is just a problem with my microRendu unit. If I leave the power supply units and ALL cabling/connections etc EXACTLY the same, except swapping in the microRendu, it fails to work. I swap in the ultraRendu and everything works again. I swap in the microRendu nothing works. I swap in the ultraRendu again and everything is fine again. I swap back the microRendu and nothing works. Restart everything etc over and over. Remove and reinsert microSD card over and over again. Same result. I swap back the ultraRendu and everything is fine again. Repeat this process of swapping in the microRendu and ultraRendu to get the same result over and over and over and over and over and over again. The former distributor states that my microRendu, after being sent back, works perfectly well in his computer audio setup. It is all my fault. I have no confidence in this claim and think the former Australian distributor is just burnt out, completely over running his former part-time business, and unwilling to make any effort to genuinely provide support. He considers me an idiot and an abject nuisance, a irritating pest who just refuses to pay up and go away. If he really did care about his business he would never have given it up, so any claim to "caring" about old customers is clearly false. Please advise.
  8. I am becoming increasingly wary of adding in more and more redundant components into the signal pathway. While you will always get a subjective report claiming the addition to be the gateway to Nirvana (placebo effect perhaps or else the "benefits" of euphonic degradation), there are also some reports of this sort of thing making the sound WORSE. Redundant components may be more harmful than beneficial. There is virtue in simplicity too.
  9. I did upgrade the USB cable from micro iUSB3.0 > iGalvanic to iGemini3.0 Before the iGemini3.0, I had AudioQuest Carbon USB cable in there for a couple of months. I then tried to upgrade to iGemini2.0, but "unfortunately" the unit I received was faulty (as per iFi support) and had to return it, after which I was left wondering why it was taking so long to get stock of more iGemini cable, and when I did get a replacement, again wondered why the cable looked so different to the iGemini2.0 on the iFi website. It turns out I had received an iGemini3.0 a couple of weeks before the official release date! When I first set the iGalvanic up, I used the generic blue cable that came in the box, and with this, the iGalvanic also ran hot. When I was running Audioquest Carbon USB 2 cable from iUSB3.0 to iGalvanic, I also had an iDefender3.0 with an iPower plugged into it to decouple the data transmission from the power (which is no longer necessary or even possible to do with the iGemini).
  10. I have something surprising to report. After using the iGalvanic3.0 for a few months, it no longer runs toasty all the time as it used to. I am completely at a loss for an explanation for this, but I have repeatedly touched it to check how the surface temperature ran and, to my great surprise, it is always remarkably cool even after playing music for extended periods of time. It used to run toasty even before playing music, but this is no longer the case. I would conclude that the iGalvanic3.0 simply needs an extended burn-in period and that buyers should not be alarmed when it runs hot for weeks on end after the initial purchase.
  11. I should mention that I have decided against running a Gemini cable taking up two USB ports on the computer. I think you get results that are just as good when you use an iPower/iDefender combination, which also frees up a USB port.
  12. I am a little surprised that you'd recommend a USB cable that costs $895 for 1m but a $15.75 for 3 foot/0.9m Cat 6a Ethernet cable: https://www.bluejeanscable.com/store/data-cables/index.htm I assume that is the right page on the Blue Jeans website. As for the usual debates as to whether there is a difference between Ethernet cable (assuming their construction is up to scratch), it's the usual thing, isn't it? If you observe something but you can't explain it, does it means it is an artefact or does it mean you lack the knowledge to explain it? So the debate goes round and round ad nauseam. Reviews like this one consistently report significant subjective differences between Ethernet cables: https://audiobacon.net/2017/07/09/sotm-iso-cat6-special-edition-the-flavors-of-audiophile-ethernet/ But as you say, they don't include an acceptable "negative control". The cheap/generic cables they report as being substandard haven't been tested to ensure they are built to the correct specs and are underperforming just because they are substandard/below spec. As for Nordost, sadly my impression that they are terrible from a price/performance point of view. Take a look here at this blinded test: https://nordost.com/images/review-images/review-pdf/15-hifiplus_issue34.pdf The Valhalla only scores 10% higher on aggregate score than Chord cables that cost about 1/5th of the price. It is in keeping with my own one-off experience with Nordost cables, where a Heimdal 2 cable underperformed drastically compared to rivals that cost 1/6th and 1/2 of the price. Nordost promotional material is full of overhyped marketing babble far scantier on meaningful technical details than most rivals. There's a nice Schiit audio parody of this: "made from only the finest 6-nines Unobtanium™ alloy, molecularly assembled in our Alternate Universe™ reality-distortion tesseract field, using a secret geometry reverse-engineered from crashed UFOs, painstakingly smuggled out of Area 51 by deep-cover operatives. Performance is further enhanced by the use of a QuantConnect™ quantum-entangled pair of transmission interfaces, held at absolute zero by our exclusive Stasis Field™ technology. The cables are then wrapped in NanoAeroCap™, a nanotechnology-enabled aerogel anti-capacitance insulation system, featuring Fractal Interleaved Geometry™ to create negative inductance for maximum audio transmission quality." http://www.schiit.com/products/pyst-cables
  13. So you'd buy it if were shipping to you from Australia? I bet you a million dollars that you wouldn't.
  14. Oh my, I just discovered this: http://www.sonore.us/USBcable.html You do offer USB cable! $845 USD for 0.75m. That's well over 1k in Australian dollars (we tend to run on parity to the Canadian dollar) especially if you consider the import duty. If I got that I would be spending "thousands" on audiophile cable. LOL. Now, if only you could offer a similar top-notch Ethernet cable.
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