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Simon Templar

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  1. I'll add a third to this. Recently purchased a WW TOSlink cable. When it arrived, the optical termination was already lose on the cable. When I initially called them about this, they attempted to tell me that this was normal and should actually be that way. Tread carefully. ....sT
  2. Surely, these are all offers to which I will pay commensurate attention. ...sT
  3. Now more than two months after the release of Mavericks.... Still nothing of any substance from W4S. It would seem clear that original DAC2 owners have been abandoned. Apparently we are supposed to be happy with noisy half-assed 'beta' drivers they released awhile back along with a whole lot of spin. To be sure, an expensive lesson I will not soon forget. Anyone want to buy a doorstop? ....sT
  4. There is a dashboard widget called "i-stat" which, along with a great amount of other useful geeky information, will show you the current temperature at various points and of various chips in your Mac. WELL worth investigating. The Mini runs significantly hotter than other Macs. 30-50 degrees hotter when compared to corresponding points in my MacPro (Nehalem chipset). Once you see how warm your Mini is WITH the fans.....you'll rethink removing them. ....sT
  5. +1 Think your decision over very carefully if you are considering a W4S purchase. ....sT
  6. You stated clearly that you agreed with me. As such I did not feel it necessary to comment on that part of your post...and therefore saw no reason to quote it either. Quoting three pages of a post in order to comment upon only a sentence or three is pointless and wastes bandwidth. There was no 'rule'-ness (nor rudeness, which I presume is what you were actually trying to say.) You agreed. I could tell easily that you agreed. And I am quite sure everyone else who read it could have easily seen that for themselves. This is great...as I am sure there are a great number who share our stand on this. However, as such, it didn't occur to me that you would want that to be acknowledged. So...just for you....I hereby officially agree that you agreed. Be as wary as you wish. The fact remains that W4S posted frequently on a number of venues....not to mention email to many users including myself...that they had the problem solved, the new drivers were in hand, whilst blaming Apple for being slow to issue their certificate for it. But...what they ultimately later released was, by their own admission, Betaware. Betaware which they also admitted at the outset to be noisy and buggy in all applications other than in conjunction with Audirvanna. At least THAT part was the truth....it is indeed quite noisy as well as having other problems. This betaware also needed an Apple certificate and we apparently had no trouble getting that. No...it is quite clear that we did NOT have the problem solved and we did NOT have good and useable drivers in hand. Claiming otherwise was nothing less than spin. It was a lie, pure and simple. One designed to pacify the unwashed masses. And, here we are....nearly three weeks on with nothing new. Now we are teetering on the precipice of two months since this fiasco began. And all W4S has actually been able to show for it is false claims, outright mistruths, and a substandard and noisy beta driver. Not to mention a sleazy attempt to turn a profit on the troubles of the people whom they have harmed. And not even a discounted profit either. No...we want our full profit margin from your misery. Yes, you can get TOSLink optical out of the Macs' headphone jack but its jitter performance is nothing too special as it is driven by the Macs' built-in output. Don't know about anyone else's ears, but mine are quite sensitive to jitter and I find this arrangement to be equally as substandard. Also, the maximum sample rate will be that of the built-in output, and so you are going to be limited by that, rather than by what the optical input of your W4S supports. I think some Macs do support 176.4 and 192. Some don't even make it past 96. No...optical is not a long term fix. It is a band-aid at best. Unless, of course, the resolving capabilities of your system aren't sufficient for this to present itself above the noise floor. And, if you happen to be in that situation, then I guess you CAN go purchase a TOSLink cable and have a nice day. I just thought this part DID bear repeating. It is the best and most succinct abstract of the situation at hand. ....sT
  7. No question about it.... Go with Bryston. ....sT
  8. It matters not whether they employ their own code monkeys or not. It takes only but the registration fee (actually...quite a small fee, relatively speaking) to become an 'Apple Developer'. And when you do so (and then jump through a couple more relatively painless hoops), you get beta and prerelease copies of impending OS revs. So...again....W4S had it within their power to to inform themselves of impending problems...but clearly chose not. Laziness....apathy....or, as they have already tried to push DAC2 upgrades as a way out of this mess, perhaps their motives were somewhat more ulterior? While Apple is indeed well known for being slow with certificates...that was not the point. The point was we were told for weeks that 'the problem is resolved. We have the new drivers. We are just waiting for Apple to issue a certificate.' Yet.....what they released (ostensibly after getting an Apple certificate for it) was a noisy and buggy bit of 'betaware'. And then they claimed that they are now working on THOSE problems. Clearly...the problem was NOT resolved. They did NOT have good and useable drivers in hand. Waiting for Apple was NOT the issue. ...and they obviously knew it and chose to spin us all yet again. I do not feel any of us deserve to be spun...or just plain flat out lied to. I also feel that it is cheap, sleazy, and all to indicative of the sort of company W4S actually is for them to negligently allow this to happen and then tell you 'Gee, sorry your DAC is a brick....but we'd like to turn a profit on your troubles. Why don't you just give us MORE money.' And, as for ' without being sure that drivers will work ' Not possible in this instance as W4S could not be bothered to post on their website or any other that their drivers weren't compatible. It took a telephone call from one of our local users, AFTER the crap had hit the fan, to get them to make such disclosures. Too little...too late....too bad. But....we'd love it if you gave us more money. .....sT
  9. Aggressive? Your confusion seems to grow. My words were mere observation of fact. No aggression necessary. If you find the facts to be uncomfortable...I'm afraid I am not to blame. .....sT
  10. A curious paradigm to be sure when the concept of laziness equals the concept of violence. ....sT
  11. Well...I guess we will have to agree to disagree on that point. Regardless of whether they employ their own code monkeys or they do not, it does not change the fact that they had easy and ample opportunity to learn of their problem quite some length of time prior to the release of the OS. They chose not to and it has bitten them (and us) in the backside. Indeed they seem so lazy that they did not even bother a post on their company website that there WAS a problem until several weeks after release when one of their users apparently called them on the phone and suggested it might be a good idea. Now to suggest to give them a pass on that apathy and laziness, as well as their thinly veiled attempt to drum up business at the compounded expense of those who've suffered its' repercussions, is just plain crass. I do however, respect your right to madly wave the party flag and drunkenly sing the party song. I'll admit there once was a time when I did as well. (alas, that was a long time ago...when I was more naive). You let us know how that works out for you. ....sT PS: Neither do I agree with your 'close-enough-is-good-enough' notion about their 'beta driver'. I might remind you that W4S spent weeks telling us the problem was fixed and the driver was in hand whilst blaming Apple for for being slow to 'issue a certificate for it'. Now...they release a 'beta driver' which is noisy and far from a solution and tell us they're working on THAT problem. No doubt they hope that nobody noticed.
  12. Coming up on TWO MONTHS.....still no clean drivers out of W4S. We've had one terribly noisy driver....and one just plain noisy driver..... Anyone else getting the feeling this has fallen off their list of priorities? After all....they would LOVE for us to give them more money to upgrade in order to dodge the matter altogether. Personally, though...it rubs me the wrong way to reward a company for dropping the ball. ....sT
  13. Industrially sourced Sorbothane under each corner. .....sT
  14. Yes...we are closing in on one month since the release of Mavericks and all W4S has had to say is 'any day now'. I noticed today, on another forum, a statement saying 'any day now....if you like, you can call us'. Gee, thought we could call them anyway....I know I have on quite a number of occasions. However, there is precious little difference between 'any day now' and "give us a call and we'll tell you 'any day now' by voice". In that same post, they once again shift the blame to Apple over this certificate issue. Of course, no mention even yet that W4S made a mistake and let something slip past them that could have and SHOULD HAVE been caught and dealt with at least a month prior to the Mavericks release. Also, no mention of the fact it took a telephone call from an owner to force them to publish on their website that there was an issue in the first place. An interesting note, in this other posting they now tell us all that we can of course always pay them to update our DAC2's and we'll no longer need to worry about drivers. This is not news. We've known about the upgrade path all along. However, I do have to question this attempt to help the company to make a profit from their short-sightedness and their glaring mistakes. In the midst of all of this, to be told 'Any day now...but if you give us MORE money we'll make your problem go away' just plain smacks of ransom. If anything, I should think they might offer an extremely deep discount to present DAC2 owners whom they have severely inconvenienced over this matter. Rewarding a company for poor behaviour and myopic business practices rather sticks in my gullet. And having a company ask me for that reward...well, that's just an insult. So...here we are. DAC2 Owners Held Hostage...Day 25.
  15. Well then...I will take your word for it. Neither of my Mini's have an optical output and no optical output is apparently claimed on the current Mini Tech Specs on the Apple site. However, I will agree with you on one thing....hopefully W4S has learned their lesson. In general, I have given them a bit more leeway on the matter after finding out that they do not bother to do drivers in house. I do wonder about that decision though...but that is a different matter for a different conversation. I will make the added corollary comment that this is a lesson they should NOT have needed to run afoul of in order to learn in the first place (in-house or otherwise) ...and that they should have been more forthcoming and more proactive in dealing with it when it did occur. ....sT
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