Spotify
Much like MOG SpotifyFeatures
Spotify offers access to its vast library in the sky via a desktop application, mobile application, and devices such as Sonos, Logitech Squeezebox, and Onkyo receivers.
Spotify Desktop
Spotify desktop is a free 32-bit application that's installed on the users computer. The company took a different approach than MOG when developing its desktop application. Spotify desktop is a bit more like a Windows or PC application as it offers more features at the expense of a slightly steeper learning curve. This is different from MOG and many Apple-like products that curtail options at the expense of customization to gain points in the usability category.
Home Page
Upon launch of Spotify's desktop application the user is brought to a What's New
The What's New screen also offers what Spotify calls Top Lists. The name of this tab should give users a hint that Spotify is all about lists, lists, and more lists. The default lists display the top 100 tracks and top 100 albums. The first three selections in each list are displayed with nice album art while the remaining 97 chart toppers are displayed as text only links. The lists remind me Excel Spreadsheets with numbered columns and a couple different sorting options. In addition to tracks and albums it's possible to display the top 100 artists. Despite the PC-esque look of these lists I did like the ability to change the location
Preferences
One beneficial part of an installable desktop application is the ability to offer the user preferences
Search
Spotify's desktop Search feature is pretty basic and continues with more text based list-mania. Searching for Pearl Jam I noticed immediately there was no type ahead or prefetch capability. Users simply type in a search term and hit enter. The ensuing results
Selecting the Pearl Jam artist page
Spotify search does take misspelling into account. As I did with MOG I searched for the incorrectly spelled Perl Jam in Spotify. The desktop application asked, "Did you mean Pearl Jam?"
"This is a list of music that you have starred." That's how Spotify describes the Starred
Playlists & Offline Music
The Spotify desktop application has a somewhat confusing Playlist implementation but it does offer more functionality than competitors. Creating a playlist and adding albums and tracks to the playlist is very easy. Clicking New Playlist followed by dragging and dropping is all it takes. Viewing the Playlists it's possible to "View As Album List" within the app. This displays each album cover from the tracks in the list. Like MOG each track can be arranged in any order. Unlike MOG Spotify has an Undo function. For example, when testing playlists I rearranged a track and was able to select Undo from the Edit menu. This put the track back in its original position.
Spotify's playlists can also contain music sourced from a local folder or iTunes playlist. This is a really nice feature unavailable in MOG. I created a test playlist mixing content from my iTunes library and the online Spotify "sky-brary" as it could be called. Then the confusing part comes into play. It's possible to synchronize playlists
Offline music is one of the features that I absolutely love in Spotify and MOG. However, the two application's offline implementations could not be farther apart. MOG currently does not offer offline playback via its desktop application. Spotify's desktop app offers offline playback through the use of playlists. Offline playback is great when an Internet connection is unavailable or spotty. My daily use of Spotify includes far more offline playback via the mobile applications than it does via Spotify's desktop app. I personally don't have much use for offline playback on my laptop however many users likely love this option while traveling.
Spotify's offline implementation is less than stellar. In order to download music for offline listening the user must first create a playlist(s) and enable the Available Offline option. Then each album or track must be added to the playlist(s). That's certainly not the end of the world, but heavy use of the offline feature brings its subpar implementation to light. Spotify's playlists, as previously mentioned, are only navigable via lists not by a hierarchical menu driven system. This presents an issue for users who've downloaded a fair amount of content. For example, Spotify allows users to download 3,333 tracks and store them locally. Browsing 3,333 tracks via a long sortable list is unwieldy. Compare this type of navigation to MOG's mobile offline menu driven system. Users who download 3,333 tracks via MOG, although not limited to this number, can navigate this music via menus of Artists, Albums, and Songs. Spotify desktop could also use a search within playlists feature to at least make a large offline collection manageable. In addition to offline navigation troubles Spotify's method of downloading music is a bit convoluted. It's far easier to find an album or track and simply select a download button like MOG's mobile application. Spotify prefers users create a playlist, enable offline access to the playlist, locate an album or track, and add the selection to this offline enabled playlist. During my testing of Spotify I created a playlist titled simply Offline. I figured it would be easy to manage a single list of offline music. The long list of albums and tracks soon became undesirable. I created another playlist to contain a certain subset of content I wanted available offline. This method worked OK until I found an album that didn't fit this subset of content. Then I went through the routine of creating a playlist, enable offline access to the playlist, and adding the selection to this offline enabled playlist. Again, not something that's been the bane of civilizations the world over, but enough of an unnecessary hassle to turn users away from offline use.
Spotify Desktop Notes
Spotify's desktop application is not the same in all countries. Users in the United States do not have a Radio feature in the desktop or mobile applications. Strangely Spotify left the Artist Radio
The Spotify Play Queue has to be the weirdest queue implementation I've ever seen. As an example, I added Dee Dee Bridgewater's new album Midnight Sun to my Play Queue. The entire album was displayed in track order. Great, this is how I would expect and how I want a play queue to function. Then I wanted to add more tracks to the queue. I selected a track from Lil Wayne called She Will and dragged it to the Play Queue. What did the app do to the queue? The Lil Wayne track was placed directly after the currently playing Dee Dee Bridgewater track and the rest of the album tracks were removed! After this experience I added the new track What You Want from Evanescence to the queue. This track was place right after the Dee Dee Bridgewater track but before the Lil Wayne track. Continuing down this lovely Play Queue path I added the new self titled Jeff Bridges album to the queue. The entire queue after the currently playing Evanescence track was emptied and replaced by Jeff Bridges tracks. What happened to Lil Wayne? I know the guy just got out of prison but c'mon Spotify. The Play Queue is unusable for me and I'm willing to bet it's unusable for many users.
Spotify has attempted to provide a music hub with its desktop application. One central interface for cloud based streaming and a user's local purchased content is a good idea. Unfortunately the Spotify interface is not even close to iTunes in the user friendly department and is counterintuitive compared to competitors interfaces. Synchronizing devices within the app can be confusing and is really unnecessary when using cloud based streaming services. There is an argument to be made in favor of a single sync'd interface with local content, but when competing with iTunes the implementation must be flawless. iTunes is a requirement for users with iPhones. It's how the iPhone is upgraded (currently), backed up, activated, and synchronized with a host of other items. Learning an additional application that offers limited functionality may be desirable for some users. As the Brits say, it's not my cup of tea.
Browsing via the desktop app I noticed at least one album without cover art. The Grammy nominated Mumford & Sons album Sign No More has a blank placeholder instead of an image. I checked the identical album on MOG to find it had the album art and the image was even downloadable at 800x800 pixels. Very nice quality.
Spotify desktop does not support many formats in use by audiophiles or those that care about better sound quality. According to the Spotify website, ".mp3, .mp4, .m4a and .m4r files are supported, .m4p is supported, but these files are usually protected by iTunes. Spotify can’t play them, but will try to match them against the corresponding Spotify track. .m4v, .3gp, .3g2 and .mov files will be imported, but will only be playable if they were originally exported as audio files." No support for WAVE, AIFF, or FLAC. Apple Lossless is the only lossless format supported.
As of Spotify desktop version 0.5.2.84.g6d797eb9 there is no native AirPlay support. I was able to send audio wirelessly
Spotify Mobile
Spotify's free mobile application supports iOS, Symbian, Android, Windows Mobile, and Palm devices. Not every platform is supported in every locale or every device with one of the aforementioned operating systems. Users are advised to check if a specific device is supported before purchasing the device or a subscription to Spotify. The mobile application is a slimmed down version of the desktop app. There are no additional features and some information has been removed such as access to artist bios etc.
Spotify's mobile home page is whatever page the user last visited. I like this functionality. An option to enable it would be nice within MOG mobile. Like the desktop app Spotify mobile offers a What's New screen. Gone is the ambiguous More button. Ten new releases and ten top tracks are visible from this screen. Also included is a Spotify feeds area with the latest company news. I like the scaled down mobile What's New page
Playlists & Offline Music
Spotify mobile's playlists
Users must place new offline music in one of the existing playlists or create a new playlist and enable it for offline content
Mobile Notes
Spotify mobile lacks distinguishing enhanced features that set it above or part from the desktop application with one exception. AirPlay functioned well with an AirPort Express connected to my main audio system. The search capability is identical, without type ahead results. (Album Results
When discussing the Settings feature of MOG's mobile app I made a bigger deal of the high quality settings than I will make of the settings
Spotify Everywhere
Similar to MOG, Spotify has made a push into home audio via devices such as Sonos, Logitech Squeezebox, Onkyo receivers, and to TeliaSonera digital TV customers in Sweden and Finland. Talking to a couple manufacturers of high performance audio components leads me to believe they may be leaning toward integrating Spotify more so than MOG simply because Spotify is available in the US and EU. However, the products mentioned are still in early design stages. It's nice to see both MOG and Spotify available via Sonos.
Spotify Wrap Up
Spotify desktop and mobile applications are a decent way to listen to music from a catalog of 15 million tracks in the cloud. The long lists of charts within the desktop app are a good way to see what others are listening to and sample some of that music in search of new musical treats. This desktop application appears to be designed for a more PC-like group that favors additional functionality at the expense of usability and intuitivity (I think I just made up a word). Many of Spotify's desktop features have awkward implementations. The requirement of playlists for offline music and the favoring of long lists instead of hierarchical menus is counterintuitive. Based on its popularity I'm willing to bet a lot of users are satisfied with this approach or haven't been exposed to the other implementations. Spotify mobile offer less features than the desktop app and no improved features. Search and playlists are the same while lack of a queue is a major drawback. AirPlay functionality is nice within the mobile application. The current high budget marketing push into the US has contributed greatly to Spotify's media daring perception. The feel of exclusivity by requiring user invitations was made popular by GMail back in 2004. I hope Spotify continues to improve its product the way Google has in the years since Gmail's launch.
Comparisons That Count: Catalog & Quaity
Catalog
All successful music formats over the years, vinyl, cassette, CD, downloads, and now streaming, have done well because of a large selection of music people want to hear. It doesn't matter how good something sounds or how convenient a technology is, if the only thing one can listen to is Scottish Nose Whistle the format will fail. Both Spotify and MOG have extensive music catalogs between ten and fifteen million tracks. Deals with nearly every major record label are paramount in the streaming business. Amazon and Google skirted around the major labels simply because they don't offer streaming services. Those two offer access to music users already have access to at home. The size of the catalog is but one predicate of success. Nobody wants a service with fifteen million versions of Miles Davis' Kind of Blue or The Eagles' Hotel California. OK that's a stretch but it's illustrative nonetheless. Content is what counts. Researching the catalogs of Spotify and MOG is not easy. I started by scrolling through my iTunes library and searching the two services for the same music I currently own. Much of the time both services had the exact same material. I followed up by browsing the Album of the Evening
The following search results displayed differences between the services. Most of my searches produced no differences.
Search term(s): Pink Floyd
MOG - Complete Catalog
Spotify - Single album Pulse from 1995.
Search term(s): Minnesota Orchestra
MOG - Complete Reference Recordings catalog
Spotify - Two RR titles
Search term(s): Bob Dylan
MOG -> All
Spotify -> A single compilation
Search term(s): Vladimir Spivakov
MOG - Six albums
Spotify - Two albums
Search term(s): Jennifer Warnes
MOG - Five albums
Spotify - Two albums
Search term(s): Minnie Driver
MOG - One album
Spotify - None
Search term(s): Karrin Allyson
MOG - Thirteen albums
Spotify - Two albums
Search term(s): Jun Fukamachi
MOG - One album
Spotify - None
Search term(s): Hallucination Engine by Material
MOG - Album is available in its entirety
Spotify - Album is available with the exception of track seven
Search term(s): Divertimenti by TrondheimSolistene
Mog - None
Spotify - Complete album available
Search term(s): Hadouk Trio
MOG - None
Spotify - Six albums
Sound Quality
Listening to both Spotify and MOG through my main audio system was not the most pleasurable experience as neither service offers a remote app like Apple's Remote. I used Screen Sharing to control both user interfaces. I connected my Mac Pro via USB to the Audio Research DAC8 for listening comparisons using the desktop versions. I also use my iPhone connected to a Ray Samuels Audio SR-71A headphone amp and Etymotic ER-4P earphones when conducting listening tests with the mobile applications.
Facts:
MOG offers its full catalog at 320 kbps MP3 quality. 320 kbps audio is available on the desktop and the mobile app whether streaming or downloading content for offline listening. MOG's 320 kbps files use contain a Constant Bit Rate (CBR). Without user intervention MOG attempts to determine the highest quality a user's bandwidth can handle before streaming. On the desktop MOG attempts 320 kbps. The mobile app allows selection of high quality. When this is enabled streaming is at 320 kbps via WiFi and 4G connection while downloading remains at 320 kbps, no matter the connection speed, as long as high quality is selected.
Facts:
Spotify uses Ogg Vorbis format for streaming its content up to 320 kbps to its desktop clients and up to 160 kbps to mobile clients. Spotify users can enable high quality on both desktop and mobile clients. Desktop high quality enables up to 320 kbps while mobile high quality is not better than 160 kbps. In June 2009 Spotify stated its entire library would be converted to 320 kbps in the next few weeks and months. As of this writing the complete catalog is still unavailable at 320 kbps.
User Experience:
Since the announcement in June 2009 Spotify customers have complained about the lack of content available at the promised 320 kbps bit rate. On July 25, 2011 Business Insider
Spotify uses the GetSatisfaction
My listening experience mirrored the technical details very closely. MOG downloads and streams sounded better on both my main and mobile systems. These results are not surprising considering both services offer lossy content and some of the Spotify material was only half the bit rate of the MOG material. When using lossy codecs every bit counts. The lower the bit rate the lower the quality. I'm not talking about the Nyquist–Shannon sampling theorem or whether audio above a certain sample rate is audible. I'm talking about removing bits of music to decrease file size using a lossy codec. This lossy conversion is clearly audible without a doubt. Comparing Ray LaMontagne's Are We Really Through and This Love Is Over, among others, with my iPhone via earphones and via AirPlay yielded results as expected. MOG simply sounds better.
Conclusion: What app is kept, what app is canceled?
MOG and Spotify are the streaming industry leaders. Both offer millions of songs to users at home and on the go. In this review I only considered the best subscription offering available from each service. Both charge $9.99 per month for complete desktop and mobile access to their "Sky-braries". At first blush both streaming services appear to be very similar. Upon further review major differences come to light. The feature set, user interface, song selection, and sound quality are what separates MOG and Spotify. Spotify has attempted to be all things to all users with it's "Jack of all trades, master of none"Editor's Note (09/11/2011): MOG has increased its lead over Spotify by releasing a desktop application that embeds its HTML5 interface and offers integrated AirPlay wireless audio transmission.









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